Where the vehicle is new and the manufacturer has a global warranty, yes. For used vehicles we provide a 30-day mechanical guarantee. Specifics are confirmed in writing with each quote.
Help centre
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Quick answers to the questions buyers ask us most often. Can't find what you need? Reach us on WhatsApp.
Ordering & payment
✓Shipping & documents
↗After-sales support
24hTypical response from our team
After sales
Marine insurance covers damage in transit. Contact us within 7 days of arrival with photos — we manage the claim process on your behalf.
Documentation
Original Bill of Lading, Commercial Invoice, Certificate of Origin, Export Declaration, and any country-specific certificates (e.g. JEVIC inspection for Africa, EU CoC where applicable).
At the origin (UAE) — yes, in-house. At the destination — we coordinate with your local clearing agent. If you don't have one, we can refer trusted partners in most major ports.
Ordering
Send us an enquiry through the WhatsApp button on any vehicle page or fill the contact form. We respond within 24 hours with a full quote including shipping to your country.
Yes. Use the "Reserve by bank transfer" option on the vehicle page. A non-refundable USD 500 deposit holds the vehicle for 48 hours after cleared funds are verified. The deposit is credited toward the final invoice.
Absolutely. We work with dealers, importers, and corporate fleets. Fleet discounts and consolidated shipping are available — get in touch directly for a fleet quote.
Payment
Bank transfer (T/T) in AED, USD, GBP, or EUR. For orders over $250,000 we also accept Letter of Credit (LC). We do not accept credit card payments for vehicle purchases.
Yes — a non-refundable USD 500 reservation deposit is required. After cleared funds are verified, the vehicle is held for 48 hours and the deposit is credited toward the final invoice. Full payment must be completed within the hold period or the reservation expires and the deposit is forfeited.
Shipping
We have shipped to over 50 countries across Africa, Asia, Europe, and Latin America. If you can name a port, we can quote shipping to it.
Typically 14–35 days port-to-port depending on the route. East Africa: 14–18 days. West Africa: 21–28 days. Asia: 18–24 days. Europe: 14–21 days. We share live tracking from departure.
Both are supported. RoRo is faster and cheaper for single units. Containerised shipping protects from weather and is recommended for high-value or limited-edition vehicles.